VITALES / AI AGENTS

Medical conversational automation

In messaging and voice

REAL PEOPLE

THE WORK BEHIND THE EXPERIENCE

Conversations that move toward a useful next step.

Design voice and messaging assistance around your services, hours and booking flow. Give the agent clear knowledge, boundaries and a route to a human when needed.

01
Knowledge shaped around your services
02
Voice and messaging by configuration
03
Human handoff and booking context

Discuss your workflow

The Real Operational Problem

❌ Messages lost after hours: patients without responses and missed opportunities
❌ Admin team overloaded by repetitive calls and manual confirmations
❌ Manual confirmations and high no‑shows (20–30%)
❌ Insecure or slow delivery of documents and results
❌ Patients misrouted across specialties, locations, and services
❌ No clear conversation, conversion, or satisfaction metrics

You don’t need more staff. You need secure medical automation.

24/7 availability isn’t enough if conversations are slow, manual, or lack clinical context.

Real efficiency comes from intelligent systems that understand medical language and automate critical processes without compromising security.

The Solution: Vitales Agents — Conversational automation for healthcare

Medical conversational AI

Understands clinical terminology and healthcare context in every interaction.

Messaging and voice with context

Familiar channels with the ability to process specialized inquiries.

Automatic conversion to appointments

From initial inquiry to confirmed schedule without manual intervention.

Integration with Vitales

Native connection with your existing management system.

Security and access controls

Review safeguards, permissions and deployment requirements with your implementation team.

Less friction, more efficiency.

What Vitales Agents achieves for your clinic

Automatic scheduling, confirmation and rescheduling: full appointment cycle management without human intervention.
Text and voice reminders: multichannel system that drastically reduces no‑shows.
No‑show reduction: proven 40–60% drop in absences through automated confirmations.
Secure delivery of results and forms: encrypted distribution with traceability and regulatory compliance.

Smart routing by site or specialty: automatic direction by location, service, and availability.
24/7 service without overloading the team: continuous availability without increased overnight costs.
Clear metrics and traceability: real‑time dashboards with conversion KPIs and response times.
Native integration with Vitales: smooth sync with your clinical operations.

Vitales Enterprise AI

A new infrastructure for patient communication

Support your patients with an intelligent platform and a natural conversation. Let’s design a pilot for your institutional workflow.

5,000+

Monthly conversations: scope agents and operations for clinics and institutions with high demand.

Voice + WhatsApp + scheduling

Communication, admission, follow-up and booking, with human handoff and authorized connections to your systems.

Institutional pilot

Define volume, concurrency, integrations and support. Validate actual capacity and response times through load tests before production.

Request an institutional pilot →

Get started with Vitales Agents

Rapid implementation. Clear KPIs. Scale based on results. Schedule a personalized demo or launch a 30‑day pilot with no commitment.

• No‑cost analysis of your current operations
• Personalized proposal according to your volume
• Guided implementation in 7–14 days
• Technical and strategic support included

Vitales Agents

What a first implementation can look like

A practical starting point—not a one-size-fits-all promise.

01
Define the channels, common questions and tone of your organization.
02
Configure connectors, booking rules, consent and escalation boundaries.
03
Test real scenarios with the team before enabling the agreed flow.

Vitales Agents

Bring the right starting point.

What should we prepare?

Bring FAQs, services, schedules and examples of situations that must always go to a person.

What should we clarify before starting?

Channel permissions and provider availability apply. Agents must not act as an emergency service or replace clinical decisions; sensitive cases need human review.